Service center

24/7 personal service

Our aim at Hotraco Agri is to provide our partners with peace of mind. Excellent service is an important part of that, so we place great importance on this as well. We help our partners worldwide, 24/7, with personal advice and assistance by phone, email, internet and on location. Our team is hard at work every day to provide you with the best solution.

Available 24/7
Personal & professional
Online monitoring & support
Free of charge
Training facilities
Supervision on location

We pick up the phone any time of day

The Hotraco helpdesk and our service center are available 24/7 to assist you with any questions you may have. No AVR system or ticket number, just personal contact with experts at the other end of the line. Our people make the difference!

Online monitoring and support

Our service team makes use of the very latest IT technologies to check our customers' systems 24/7, wherever they are in the world. With your permission, we can log in remotely and quickly solve any problems.

Supervision on location

Our service engineer helps Hotraco customers commission the equipment on site. The engineer does not leave until the customer is completely satisfied. You can count on that!

Training courses

We are happy to share our knowledge with our partners. We do this through training courses at our Hotraco Academy. We provide training to dealers, installers, service technicians and barn fitters so they can achieve optimum profits with our systems.

Helpdesk 24/7

Contact our service helpdesk

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